Bookly Ratings Addon GPL v3.1

Bookly Ratings Add-on GPL v3.1 is a customer feedback extension for Bookly PRO that enables clients to rate services, staff members, and overall booking experiences after appointments. It helps businesses collect valuable customer feedback, improve service quality, and build credibility through ratings and reviews.

This addon integrates directly into the Bookly appointment workflow, making post-appointment feedback collection simple and automated.

⚙️ Key Features

• Customer Rating System
  Allow customers to rate appointments and service experiences.
• Staff Performance Reviews
  Collect ratings for individual staff members and service providers.
• Automated Feedback Requests
  Send rating invitations automatically after completed appointments.
• Star Rating Interface
  Simple and user-friendly rating submission process.
• Review & Comment Support
  Customers can leave written feedback alongside ratings.
• Integrated Appointment Tracking
  Ratings are linked directly to completed bookings.
• Service Quality Monitoring
  Analyze customer satisfaction trends and staff performance.
• Responsive Feedback Interface
  Works smoothly across desktop and mobile devices.
• Centralized Review Management
  Manage customer feedback directly from the Bookly dashboard.

💼 Use Cases

• Salons and spas collecting service feedback
• Clinics monitoring patient satisfaction
• Coaches and consultants tracking client experiences
• Fitness studios evaluating trainer performance
• Agencies improving customer service quality

🌍 Community Feedback & Real-World Usage

Businesses using Bookly often value customer feedback features for improving retention and service quality. WordPress communities frequently mention review systems as important for building trust and identifying operational improvements.

Some businesses combine ratings with customer notifications, coupons, and loyalty workflows to encourage repeat bookings and improve engagement.

📦 Technical Details

• Version: 3.1
• License: GPL (General Public License)
• Platform: WordPress + Bookly PRO
• Category: Customer Reviews & Feedback Add-on